Dealer Guidelines & Fee Agreement
We’re glad you’ve decided to become a trusted dealer for Everjewel. Let’s go over some important items that are designed to help you and Everjewel have the best experience possible.
A “dealer” is anyone who falls within any of these structures: Dealer, Wholesaler, Distributor, Vendor, Manufacturer, Reseller, and anyone conducting business within a legal business entity for the sake of buying and/or selling jewelry or jewelry services.
You can enjoy success on Everjewel.com by following these guidelines on how to maintain a transparent shop, provide great customer service, and respect our community. By transacting on Everjewel.com you, the seller, agree to the following:
EVERJEWEL’S MISREPRESENTATION ENFORCEMENT:
You agree to use the industry’s best practices to represent your item correctly. Everjewel does not allow or tolerate misrepresentation of an item’s details, whether in the language or photography. Everjewel allows an up to +/-10% leniency deviation for such occasions that warrant the need for it, (i.e. a stone can’t be removed to figure an exact weight, so estimation is needed). We do not allow this leniency where it is not necessary. The first infraction will be settled with a warning and sending back of the item to the dealer with the return shipping cost being billed to the dealer. The second infraction will be a suspension of the dealers account and reevaluation to determine if the dealer will be allowed to continue to sell on Everjewel. If allowed to continue, a third infraction will result in the immediate closing of the dealer’s account and removal of all products for sale from the dealer within Everjewel. We feel this promotes healthy successful business practices for all. The Everjewel brand is based solely on being a safe and secure place to buy and sell jewelry. When all dealers and sellers adhere to this policy, buyers will continue to purchase, share the experience and return.
You agree to offer only jewelry related products. You agree not to offer any illegal items. You also agree not to offer for sale, sell, or post content which promotes tobacco products, illegal drugs, prescription medication, hazardous or restricted items, offensive material, counterfeit items, personal information in any form, police badges or uniforms, stolen property, shares, securities or other financial products, blood, bodily fluids or body parts, weapons, explosives, ammunition, obscene material, pornography, banned adult products, gambling/betting products or services, or copyrighted / branded goods that you do not own or have all the necessary rights to offer for sale or promote. You agree that the decision as the whether any product falls within any of these categories will be made by us, acting reasonably.
You may not collect data from users or otherwise use any data that is obtained from our site or services unless you have our written permission. You must not download software or other code on to a user's system without the consent of the user.
In the product description, you must make clear to prospective buyers the period for which the item is available, as well as any terms and conditions that apply to the item, or any limitations or restrictions that apply.
Dealers, Vendors, Suppliers and Manufacturers and anyone operating at a wholesale level must maintain on-hand inventory of the item(s) being offered for sale. If an item is only available to be made after the order is placed, then this information must be detailed in the description of the item, (e.g. “this item will ship 7 days after order is placed”, etc...). If you must temporarily remove an item for sale on Everjewel, you may do so from within your account, manage products section. You must honor your shipping and processing times. You must respond to communication from Everjewel and/or Everjewel in a timely manner.
If you are unable to complete an order, you must notify Everjewel immediately.
Everjewel reserves the right to cancel a transaction if the item is sold and seller does not ship the item in the specified time-frame which is 48 hours from seller's confirmation of the item sold.
DEALER FEE AGREEMENT
We look forward to allowing dealers to utilize the expansive Everjewel platform in many ways.Everjewel does not charge to post your item for sale.
- Standard Fee: When a dealer sells to anyone on Everjewel (i.e. “the public”),the standard 15% fee will be charged for the sale.
- All prices and fees are in US Dollars.
- When the
transaction is dealer-to-dealer, the purchasing entity will not receive Everjewel packaging or other services for the product unless specifically ordered at the point of checkout.
Everjewel will deduct the applicable service fee from the funds received in relation to each transaction.
Amounts received on your behalf from our payment gateway, after deducting any amounts due to us, will
be remitted to you
r bank account (if you are based in the US) or your Paypal account (if you are based
outside the US) on the 1st and 15th of each month.
LISTING TERM PERIOD
All items will remain listed for sale for 60 days, until the item is sold or the user deletes the item from their
products offered for sale within their profile. The seller will receive notification from Everjewel when the
item is 7 days from expiry and on the day of expiry.
Any product that is placed in a user’s shopping cart
will be extended from expiry for the duration of being in the shopping cart.
PREFERRED PLACEMENT FEES
Everjewel future offers will include, but not limited to: advertising opportunities to increase the visibility of your item(s) and store. Advertising fees vary by opportunity. Preferred Placement fees will be clearly outlined before you commit to purchasing an ad. Preferred Placement fees will be charged whenever the listing term is over, whenever the item sells, or whenever the chosen click rate fee has been exhausted.
SHIPPING / SHIPPING INSURANCE FEES
Everjewel is not responsible for damage to valuables which occur during shipping to Everjewel from you. Please secure and appropriately package your product. We advise you not to indicate on the package that there are valuables inside. We reserve the right to reject a package which appears to be damaged, opened, or tampered with. Any rejected item will be returned to you in the manner it was received. The seller assumes the cost of shipping and responsibility of supplying shipping insurance from the seller to Everjewel. Once received at Everjewel's facility, Everjewel is responsible for shipping and shipping insurance to the buyer. The seller will be charged a shipping fee if the item is found to be unsatisfactory during the Everjewel Evaluation Process. Everjewel will immediately ship the item back to the seller with proper insurance and charge the seller for the shipping cost.
We may charge you the following additional fees:
- USD$30 if we are required to investigate a dispute and process a refund;
- USD$35 if we are charged a charge-back fee from our payment gateway provider;
- USD$50 if you have a deficit fund balance and you fail to pay our invoice within 7 days of receiving the invoice from us.