Product Evaluation Policy
DIAMONDS & COLORED GEMS
Everjewel will evaluate the item sold to be exactly as represented. This evaluation is done using industry standards and methods with the latest technology. Our diamond grading is performed utilizing the GIA (Gemological Institute of America) grading standards which we feel are the most accurate standards. Everjewel will not remove gemstones or alter the jewelry it is evaluating in any way. All mounted diamonds and gems will be weight estimated using industry standard measuring procedures.
Our graders and appraisers are GIA Graduates and experts in their respective fields. All diamonds and gemstones that are accompanied with a third party certificate will be evaluated for everything else using the Everjewel Evaluation Process and the diamond or gemstone listed in the certification will not be evaluated for it's quality but only that it is genuine and the certification has been issued by the company listed on the certification and is in the certification company’s database.
Any diamond or gemstone that is weight estimated will be given an approximate size that will be evaluated against the weight described by the seller. Because it is mounted, the estimated weight will be given a 10%+/- allowance for the inability to actually weigh it on a scale. All diamonds are graded for:
- Weight estimated using industry standard measurement estimations. All loose diamonds are weighed directly on a certified carat scale.
- Color is estimated using a GIA master color grading set as well as colorimeters for dual identification.
- Certain Clarity Enhancements (fracture filled, laser drilled)
- Currently, Everjewel does not offer evaluation or protection for diamonds or gemstones that have certain Color Enhancements such as Irradiation, HPHT, and specialty coatings.
- Checked against simulants and synthetic diamonds such as: (Moissanite, Agape and others) using DeBeers DiamondView and DiamondSure testing equipment.
All gemstones are graded using strict AGS (American Gem Society) standards with the latest grading equipment for quality and color. To evaluate a gemstones authenticity and quality we may use Polariscopes, Spectroscopes, Infared Reflectance Meters (Jameter) and Refractometers. Everjewel does not test a gemstone for color enhancement. If a gemstone is accompanied with an industry accredited certification, Everjewel will authenticate the certification with the issuing agency. Everjewel does not offer evaluation against certain color enhancements unless the gemstone is accompanied with a certification where Everjewel will then validate the certificate with the certificate issuing company.
KARAT METALS, PLATINUM & SILVER
Everjewel will evaluate the jewelry to contain the exact precious metal it has been represented to be. We may use the latest X-Ray and scanning technology to ensure the purity of the item. We authenticate the following precious metals:
- Gold from 10kt to 24kt pure.
- Platinum from 50% to 100% pure.
- Silver from Sterling (92.5%) to 100% pure.
We do not evaluate any other metals other than those listed here.
Everjewel will evaluate all Swiss luxury watches for authenticity. Our expert staff of certified appraisers will remove the back cover of every watch to evaluate the movement to be genuine as well as the case and band. All precious metal watches will be authenticated using the KARAT METALS, PLATINUM & SILVER method mentioned herein. Any watch containing stones will be authenticated using the DIAMONDS & GEMSTONES method mentioned herein. We will not remove a movement or crystal to evaluate any gemstones on the dial of a watch.
All accessories will be evaluated using the methods mentioned herein for all the respective attributes of the item. All branded items will be evaluated in the same manner.
By selling mounted diamonds or gemstones on Everjewel you hereby agree to this evaluation method.