EversafeTM Guarantee / Warranty
Everjewel is committed to ensuring the quality of your purchase so we stand behind everything that we sell and warrant that all items will be free from any manufacturing defects at the time of delivery. All of our jewelry is manufactured using the highest quality materials and is inspected prior to shipment. Items included in our lifetime warranty are: free prong tightening, re-polishing, rhodium plating and cleaning services.
Please Contact Us if you have any questions or would like to return your item(s) to take advantage of our free lifetime warranty or request additional repair work needed to service your Everjewel purchase. To send us your ring, U.S. customers may purchase a fully insured shipping label for $35. International customers will be subject to return shipping cost applicable to their order. We will ship your item back to you at no cost to you.
Free Shipping Worldwide
We will ship any item purchased to you anywhere fast and free. All items are securely packaged and fully insured while in transit to your home or office. Most items showcased on our website can be purchased for overnight shipping and delivered directly to your home.
US orders greater than $10,000 in value are shipped via USPS Priority Express or FedEx Priority Overnight. International orders over $10,000 in value are shipped via FedEx International Priority. US orders under $10,000 in value are shipped via USPS Priority or FedEx 2Day Saver. International orders are shipped via FedEx Economy or USPS International. Order status and tracking information are given from the Everjewel order status email you will receive at the time of purchase.
Please note: We only ship your order once it has passed through our thorough quality control.
For your protection, Everjewel always:
- Insures all items for their full value.
- Uses only USPS or FedEx services for all orders, in order to deliver high value packages in the fastest and safest manner.
- Requires that all deliveries be made to a physical business or home address.
- Will not deliver to a PO Box addresses.
- Always requires a signature for the package.
- Allows for an alternative shipping address.
We suggest that any credit card order be shipped to a valid address on file with the credit card company, although alternate addresses are acceptable. We can also arrange to have your package shipped to a local FedEx station for pick-up. You may call our offices at any time for assistance locating the nearest FedEx facility.
International customers will be responsible for any duties, VAT, taxes or surcharges levied or charged by their country, so please check with local authorities prior to placing your order to confirm taxes and duties.